Arab WhaleArab Whale

Last updated: July 26, 2026

Refund Policy

Arab Whale wants pricing and billing to be simple and predictable. This policy explains what happens when you cancel and how refund requests are handled.

Cancellations

You can cancel your subscription at any time from your account settings to prevent the next automatic renewal. Your paid features remain fully available until the end of the current billing period, and you will not be charged again after that.

Refunds

We do not offer automatic refunds. Subscription payments are non-refundable except where required by applicable law. If you believe a charge was made in error, or you have an exceptional situation (for example a duplicate charge or a service outage that materially prevented use), contact us and we will review your request in good faith.

All refund decisions are ultimately handled by our reseller and Merchant of Record, Paddle.com, in accordance with the Paddle Refund Policy.

How to Request a Review

Email support@arabwhale.com from the email address associated with your account. Include your order ID (or the email used at checkout) and a short description of what happened.

You may also raise a request directly with our payment provider at paddle.net.

Processing

Approved refunds are processed by Paddle.com under Paddle's Refund Policy. Once approved, refunds are typically returned to the original payment method within 5–10 business days.

Exceptions

We may decline requests that show signs of abuse, fraud, or violations of our Terms of Service.

Contact

Questions about billing or refunds? Email support@arabwhale.com.

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